Yes, please contact us. Write us an email if you need and we will be glad to help you set something up.
Yes, but you may not use them to make other sample libraries. Please see our End User License agreement for more information and details.
Click here to view our End User License Agreement
Reaktor ensembles are like word docs. They don't need to be anywhere in particular, just double click and they open. No bad can come of it...
That said, it is good practice is to at least put them somewhere in the user content location, set in the Directories tab of your Reaktor preferences. This way you can easily browse for them from within Reaktors browser window. The absolute best practice would be to use the sub-category folders that are there already, so that you can right-click nearly anywhere in Reaktor's background and insert the desired items.
Files that say .ens should be put in the Ensembles sub-folder. These files are finished devices that you can simply double-click and use. They are usually made up of one or more Instruments, that are connected to Reaktor's audio inputs and outputs.
Files that say .ism should be put in the Instruments sub-folder. Instruments are the main components in an ensemble. They have their own presets (called Snapshots) and MIDI in/out settings. Be careful, because if you right-click to insert an instrument by itself, nothing will play as its audio ins and outs are not yet connected anywhere.
If you want to open something up and begin playing, choose the .ens files. If you want to build something new or combine several devices, use the .ins files.
Check the news regularly. On occasion we do something special...sign up for our facebook or twitter using the toolbar at the bottom of your browser to stay in touch!
Unfortunately, no. At the moment, the Reaktor Player format is not available to 3rd party developers. We hope that at some point in the future this changes.
Check out our Video page and our Forum page! If you need help urgently or are frustrated with something, please don't hesitate to write us via our Contact page, we don't bite.
Sometimes you may want immediate access to your files. Please register your products if you would like 24/7 access to re-download your purchase(s) direct from our site.
1 - Write down the order# from your receipt and the email you used for purchase and save a copy somewhere safe. We can not be responsible for lost order numbers/emails, but should be able to help you if you have one or the other.
2 - Register for a Twisted Tools account if you haven't already. Be sure to use the same email account you used to purchase the product. You can always change the email associated with your login by going to your profile in the account section.
3 - Fill out the form on our product registration page in the Account section.
4 - Please wait 24hrs for the database to be updated. Write us an email if you need immediate access immediately or are having issues and we will be glad to help you.
If you registered your product, your name should have been added to a customer list and granted access to the downloads area. If this is not the case, please register your product. You may need to create a new Twisted Tools account using the email you used to purchase the product. If you need help, please write us and we can set it up manually.
Currently, no. Write Native Instruments with your requests.
We currently accept PayPal and Google Checkout where you can pay with a credit card of your choice. If you would like to buy Vortex, but don't have a credit cart, you can send us an email to set up an alternate method of payment such as cash, money order or check. Visit our 'Contact' page to get in touch with us.
Please contact customer support at 1-800-381-0815 Monday - Friday 8 a.m. - 8 p.m. ET. with your order information.
The downloads shop is a separate shop from our Clothing&Accessories shop where we sell accessories. When you buy something from the Clothing & Accessories shop, it is a separate checkout process.
Register an account and authenticate a free account with Twisted Tools and then click any freebies download button.
We offer no returns on our digital products in order to protect our goods and prevent software piracy.
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We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
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Any of the information we collect from you may be used in one of the following ways:
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We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://twistedtools.com/documentation/Twisted_Tools_EULA.pdf
This policy was last modified on 5/27/2013