FAQ

General/Sales




Yes, please contact us. Write us an email if you need and we will be glad to help you set something up.


Yes, but you may not use them to make other sample libraries. Please see our End User License agreement for more information and details.
Click here to view our End User License Agreement


Reaktor ensembles are like word docs. They don’t need to be anywhere in particular, just double click and they open. No bad can come of it…

That said, it is good practice is to at least put them somewhere in the user content location, set in the Directories tab of your Reaktor preferences. This way you can easily browse for them from within Reaktors browser window. The absolute best practice would be to use the sub-category folders that are there already, so that you can right-click nearly anywhere in Reaktor’s background and insert the desired items.

Files that say .ens should be put in the Ensembles sub-folder. These files are finished devices that you can simply double-click and use. They are usually made up of one or more Instruments, that are connected to Reaktor’s audio inputs and outputs.

Files that say .ism should be put in the Instruments sub-folder. Instruments are the main components in an ensemble. They have their own presets (called Snapshots) and MIDI in/out settings. Be careful, because if you right-click to insert an instrument by itself, nothing will play as its audio ins and outs are not yet connected anywhere.

If you want to open something up and begin playing, choose the .ens files. If you want to build something new or combine several devices, use the .ins files.


Check the news regularly. On occasion we do something special…sign up for our facebook or twitter using the toolbar at the bottom of your browser to stay in touch!


Unfortunately, no.  At the moment, the Reaktor Player format is not available to 3rd party developers. We hope that at some point in the future this changes. 


Check out our Video page and our Forum page! If you need help urgently or are frustrated with something, please don’t hesitate to write us via our Contact page, we don’t bite.



Sometimes you may want immediate access to your files. Please register your products if you would like 24/7 access to re-download your purchase(s) direct from our site.

1 – Write down the order# from your receipt and the email you used for purchase and save a copy somewhere safe. We can not be responsible for lost order numbers/emails, but should be able to help you if you have one or the other.

2 – Register for a Twisted Tools account if you haven’t already. Be sure to use the same email account you used to purchase the product. You can always change the email associated with your login by going to your profile in the account section.

3 – Fill out the form on our product registration page in the Account section.

4 – Please wait 24hrs for the database to be updated. Write us an email if you need immediate access immediately or are having issues and we will be glad to help you.

5 – Login to your Twisted Tools account and click on the downloads for the updates you own.




If you registered your product, your name should have been added to a customer list and granted access to the downloads area. If this is not the case, please register your product. You may need to create a new Twisted Tools account using the email you used to purchase the product. If you need help, please write us and we can set it up manually.


Currently, no. Write Native Instruments with your requests.


We currently accept PayPal and Google Checkout where you can pay with a credit card of your choice. If you would like to buy Vortex, but don’t have a credit cart, you can send us an email to set up an alternate method of payment such as cash, money order or check. Visit our ‘Contact’ page to get in touch with us.


Please contact customer support at 1-800-381-0815 Monday – Friday 8 a.m. – 8 p.m. ET. with your order information.


The downloads shop is a separate shop from our Clothing&Accessories shop where we sell accessories. When you buy something from the Clothing & Accessories shop, it is a separate checkout process.


Register an account and authenticate a free account with Twisted Tools and then click any freebies download button.


We offer no returns on our digital products in order to protect our goods and prevent software piracy.


We will never share your information with any third parties. Furthermore, any sensitive information will be given directly to Paypal or Google and never pass through our system. By creating an account you opt-in to receive emails from us on occasion, which you can opt-out of at any time by clicking the unsubscribe link at the bottom of the mail. We agree not to share your information with any third parties and to only use your information to keep you updated on our products.


All software downloaded from our website comes with no warranty and is licensed to you, not sold to you. We are not be responsible for any lost data, hardware problems or financial loss incurred as a result of using our software, samples or website . If you are unsure as to how to use the included software, sounds or website, you agree not to use them. Any information on our website, in our manual or in our documentation is subject to change without notice and nothing in our documentation represents a legal commitment between Twisted Tools and any party. All the software and samples are copyright Twisted Tools. You may not alter our documents or software in any form or distribute it for any purpose. You may not share this software with anyone or any entity, such as torrent sites without violating the terms of use. We need your support to keep bringing you more twisted tools. Thanks and enjoy!

Rolodecks



No, unfortunately the Player Format is not available to anyone except for NI


Reaktor ensembles are like word docs. They don’t need to be anywhere in particular, just double click and they open. No bad can come of it…

That said, it is good practice is to at least put them somewhere in the user content location, set in the Directories tab of your Reaktor preferences. This way you can easily browse for them from within Reaktors browser window. The absolute best practice would be to use the sub-category folders that are there already, so that you can right-click nearly anywhere in Reaktor’s background and insert the desired items.

Files that say .ens should be put in the Ensembles sub-folder. These files are finished devices that you can simply double-click and use. They are usually made up of one or more Instruments, that are connected to Reaktor’s audio inputs and outputs.

Files that say .ins should be put in the Instruments sub-folder. Instruments are the main components in an ensemble. They have their own presets (called Snapshots) and MIDI in/out settings. Be careful, because if you right-click to insert an instrument by itself, nothing will play as its audio ins and outs are not yet connected anywhere.

If you want to open something up and begin playing, choose the .ens files. If you want to build something new or combine several devices, use the .ism files.


YES! Login and go here to download it.


You need to be running Reaktor 5 (5.15 and up recommended) on a PC or MAC


Yes, of course!


300+mb of goodness.


YES! Login and click on Product Downloads to get to the Rolodecks download section to order it.


Turn on Live mode in the Source instrument located beneath Rolodecks.

Buffeater



No, unfortunately the Player Format is not available to anyone except for NI


Reaktor ensembles are like word docs. They don’t need to be anywhere in particular, just double click and they open. No bad can come of it…

That said, it is good practice is to at least put them somewhere in the user content location, set in the Directories tab of your Reaktor preferences. This way you can easily browse for them from within Reaktors browser window. The absolute best practice would be to use the sub-category folders that are there already, so that you can right-click nearly anywhere in Reaktor’s background and insert the desired items.

Files that say .ens should be put in the Ensembles sub-folder. These files are finished devices that you can simply double-click and use. They are usually made up of one or more Instruments, that are connected to Reaktor’s audio inputs and outputs.

Files that say .ins should be put in the Instruments sub-folder. Instruments are the main components in an ensemble. They have their own presets (called Snapshots) and MIDI in/out settings. Be careful, because if you right-click to insert an instrument by itself, nothing will play as its audio ins and outs are not yet connected anywhere.

If you want to open something up and begin playing, choose the .ens files. If you want to build something new or combine several devices, use the .ism files.


YES! Login and go here to download it.


You need to be running Reaktor 5 (5.15 and up recommended) on a PC or MAC


Yes, of course!


346mb of goodness.


This content is free to use for commercial or non-commercial musical works, but you may not redistribute these samples in any way, shape or form or claim credit for the material in its raw unaltered form or outside of a musical work. You may not use this material to make other sample libraries.


Please see the manual section 1.5 for help. Get the manual here. Otherwise you can write us at twistedtools.com/forums


There is a menu in the BeatLooper instrument below the cyan colored horizontal playhead. Click on that menu and choose ‘Live (external audio in) and feed audio into Buffeater from your host or audio interface in standalone mode.


Two ways:
1 – Right-click the Internal/External menu described in the previous question and select ‘Beatlooper Int/Ext Properties’. Then, click on the ‘gears’ icon and select ‘Snap Isolate’ at the bottom. This isolates that menu from Reaktor ‘Snapshots’ (presets) so that it is never changed. Click again to undo at any time.

2 – To delete the it, double-click empty space below Buffeater to view the ‘structure’ of Buffeater. Delete the instrument called
‘BeatLooper’ and re-cable the audio ins directly into Buffeater. This may look different depending on the version of Reaktor you’re using.


Are you in plugin mode or standalone mode? If you are in standalone mode you should be hearing something or at least seeing something.
If you don’t hear or see anything light up when in stand alone mode, drop us a line in at twistedtools.com/forums
If you see the cyan triggers light up, but don’t hear anything and are in standalone mode, please check Reaktor’s audio device/ soundcard setting under System>Audio & MIDI Settings (or File>Audio&MIDI Settings). Chose your output device.
If you are in plugin mode, try pressing ASDFGH on your QWERTY keyboard or play Buffeater using note #‘s 60, 62, 64, 65, 67 and 69.


Right-click an fx trigger (horizontal button with the fx name on it) and choose MIDI learn and play a note on your keyboard. Please note that in Logic, this won’t work if you’re using Buffeater as an insert effect. You should be using Buffeater as a software instrument. Please see our manual section 1.5


Before you close Buffeater, you should always do the following.
1 – Click the big SAVE! button at the upper right of Buffeater.
2 – Save your Buffeater Reaktor ensemble (as a copy if you don’t want to write over the settings permanently which other projects might use). When running Buffeater as a plugin, click the ‘disk icon’ to save your Reaktor ensemble.


Each snapshot has its own memory for all FX Preset slots, meaning that if you change an effects preset and store it, it will be recalled with the Reaktor snapshot when you save the snapshot or click the SAVE! button. This basically means that you have 384 slots of memory per snapshot! However the names are global for all snapshots.
If you’d like to get an original preset back, use the Default Snapshot and the copy/paste (C|P) buttons next to the FX Preset menu to copy and then paste. If you write over the Default snapshot by accident, there is a second bank of defaults waiting to come to the rescue.
Go to View>Show Snapshots and select the second bank, then copy and paste using the C | P buttons next to the FX Preset menu.

Colorflex



No, unfortunately the Player Format is not available to anyone except for NI


Reaktor ensembles are like word docs. They don’t need to be anywhere in particular, just double click and they open. No bad can come of it…

That said, it is good practice is to at least put them somewhere in the user content location, set in the Directories tab of your Reaktor preferences. This way you can easily browse for them from within Reaktors browser window. The absolute best practice would be to use the sub-category folders that are there already, so that you can right-click nearly anywhere in Reaktor’s background and insert the desired items.

Files that say .ens should be put in the Ensembles sub-folder. These files are finished devices that you can simply double-click and use. They are usually made up of one or more Instruments, that are connected to Reaktor’s audio inputs and outputs.

Files that say .ins should be put in the Instruments sub-folder. Instruments are the main components in an ensemble. They have their own presets (called Snapshots) and MIDI in/out settings. Be careful, because if you right-click to insert an instrument by itself, nothing will play as its audio ins and outs are not yet connected anywhere.

If you want to open something up and begin playing, choose the .ens files. If you want to build something new or combine several devices, use the .ins files.


Use our forums for help or watch these videos:


While this video was made for Vortex, it shows how to load a sample into Reaktor’s sample map editor.
- Twisted Tools Adding a Sample&Saving a map.  



Please verify that the pages you are working with are not muted. Muted sequencers pages are red and output no data. Double-click to mute/unmute pages.


Please save the instrument’s Snapshot before switching to another one. This is standard Reaktor behavior that you need to keep in mind. When using Reaktor devices you will have to save both the internal ‘instrument snapshot (individual preset menus)’ and save the entire ensemble.


Scenes are the part of the Snapshot, so you need save Snapshot in order to store changes.


Yes and no. If you run Colorflex in standalone mode, you can control anything you like. In plugin mode, you can control Logic instruments if you own Kore 2. You can’t in plugin mode if you don’t own Kore 2. Use Retroware’s free MIDIO plugin with Kore 2 to control Logic instruments while in plugin mode. See the download package for Colorflex and the instructions there.


Of course. If your hardware is multi-timbral and can receive more than one channel, you can use Colorflex in standalone mode to sequence your hardware or in plugin mode, provided that your host supports this feature. If you own Kore 2, you can circumvent any limitations of your host and output MIDI nearly anywhere. On the mac, use Retroware’s free MIDIO plugin.

Vortex



No, unfortunately the Player Format is not available to anyone except for NI


Reaktor ensembles are like word docs. They don’t need to be anywhere in particular, just double click and they open. No bad can come of it…

That said, it is good practice is to at least put them somewhere in the user content location, set in the Directories tab of your Reaktor preferences. This way you can easily browse for them from within Reaktors browser window. The absolute best practice would be to use the sub-category folders that are there already, so that you can right-click nearly anywhere in Reaktor’s background and insert the desired items.

Files that say .ens should be put in the Ensembles sub-folder. These files are finished devices that you can simply double-click and use. They are usually made up of one or more Instruments, that are connected to Reaktor’s audio inputs and outputs.

Files that say .ins should be put in the Instruments sub-folder. Instruments are the main components in an ensemble. They have their own presets (called Snapshots) and MIDI in/out settings. Be careful, because if you right-click to insert an instrument by itself, nothing will play as its audio ins and outs are not yet connected anywhere.

If you want to open something up and begin playing, choose the .ens files. If you want to build something new or combine several devices, use the .ins files.


1 – Twisted Tools Adding a Sample&Saving a map. 

2 – Mike Huckaby’s Tutorial:

3 – Vortex Instructional Videos 1+2:



1.1. Reaktor’s ‘Loop On’ Sample Map feature may be on and should be switched off in most cases.
1.2. Right-click the Sample display to open the Sample Map Editor and turn loop off for each sample
1.3. For more information on Reaktor Sample Maps, see the Reaktor Manual starting on page 181.


1.1. Samples in sample map should be remapped to Single keys
1.2 Transpose for all samples should be set to 0
1.3 For more information, see the Reaktor Manual starting on page 181.


1.1.Yes. There are separate L/R outputs for each voice wired inside the instrument.
1.2 You can route each track out to effects by taking advantage of your host?s multi- out capabilities. Look up ?multi-out? in your host?s manual to see how to set things up using Logic, ProTools, Live, Cubase, etc.
1.3 You can also route the individual outputs directly to other Reaktor effects by opening up the Vortex ?structure? within Reaktor (click the structure icon which looks like 3 boxes) and cabling the outputs directly to other Reaktor instruments.


Currently, no. Write Native Instruments and request it.


Check our forum and video pages!


Please be sure that you are using the latest version of Reaktor (5.1.5.002)


The sample map is approx. 228mb and features samples from c2, Richard Devine, Josh Hinden, Noklip, GlitchMachines.com, Mike Huckaby, Sonictwist, Tipper and Vinja. There is also an additional oneshots map with 128 one shots from various artists included in the download and through our site as a freebie.


We have deeply bug tested Vortex, but you can rest assured that if there are more bugs we will fix them. Please visit the Vortex forum to make suggestions for future versions!

Scapes



No, unfortunately the Player Format is not available to anyone except for NI


Reaktor ensembles are like word docs. They don’t need to be anywhere in particular, just double click and they open. No bad can come of it…

That said, it is good practice is to at least put them somewhere in the user content location, set in the Directories tab of your Reaktor preferences. This way you can easily browse for them from within Reaktors browser window. The absolute best practice would be to use the sub-category folders that are there already, so that you can right-click nearly anywhere in Reaktor’s background and insert the desired items.

Files that say .ens should be put in the Ensembles sub-folder. These files are finished devices that you can simply double-click and use. They are usually made up of one or more Instruments, that are connected to Reaktor’s audio inputs and outputs.

Files that say .ins should be put in the Instruments sub-folder. Instruments are the main components in an ensemble. They have their own presets (called Snapshots) and MIDI in/out settings. Be careful, because if you right-click to insert an instrument by itself, nothing will play as its audio ins and outs are not yet connected anywhere.

If you want to open something up and begin playing, choose the .ens files. If you want to build something new or combine several devices, use the .ins files.


You need to be running Reaktor 5 (5.15 and up recommended) on a PC or MAC


You need to be running Reaktor 5 (5.15 and up recommended) on a PC or MAC


Yes, of course!


220mb of goodness.


This content is free to use for commercial or non-commercial musical works, but you may not redistribute these samples in any way, shape or form or claim credit for the material in its raw unaltered form or outside of a musical work. You may not use this material to make other sample libraries.


Please see the manual for help. You can also can write us at twistedtools.com/forums


There is a menu in the BeatLooper instrument below the cyan colored horizontal playhead. Click on that menu and choose ‘Live (external audio in) and feed audio into SCAPES from your host or audio interface in standalone mode.


To delete the it, double-click empty space below SCAPES to view the ‘structure’ of SCAPES. Delete the instrument called
‘BeatLooper’ and re-cable the audio ins directly into SCAPES. This may look different depending on the version of Reaktor you’re using.


Are you in plugin mode or standalone mode? Have you hit play? Have you setup and tried playing a key on your keyboard? If you are in standalone mode you should be hearing something or at least seeing something.
If you don’t hear or see anything light up when in stand alone mode, drop us a line in at twistedtools.com/forums
If you don’t hear anything and are in standalone mode, please check Reaktor’s audio device/soundcard setting under System>Audio & MIDI Settings (or File>Audio&MIDI Settings). Chose your output device.
If you are in plugin mode, please see the manual for setup instructions.


Be sure that you save your snapshots and also turn autosave on when using SCAPES so that you’re never working off the original and always saving your changes.


It might sound like a silly question, but have you hit play? SCAPES requires that the internal sequencer is running or that your host software is running in order to work properly. If that doesn’t work, is it possible that the volume know is turned down? Are you trying to listen to live audio input or the built-in beatlooper’s sounds? You may need to switch the Beatlooper’s mode menu to the right source.


Well, perhaps you saved the project you are working on with an altered name for SCAPES or perhaps we updated SCAPES and changed its name. The warning dialog should explain to you what SCAPES was called in the project you saved it in and you may need to change the name of SCAPES back to that name to get it to load correctly. Once your project is open with SCAPES running, you can rename it in Reaktor’s Autosave menu. Please see the Reaktor documentation for more info on ‘Autosave’.



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